Automated Living’s Performance Plans provide you with a superior solution, enjoyable for many years to come. Your system consists of many parts – from engineered plans, wiring, hardware, software, firmware, networking and connections to your internet service. While all of our new system installs include manufacturers’ hardware warranties and our complimentary 90-day warranty on workmanship, we recommend a Technology Performance Plan to ensure peak system performance and optimum health. Our plans cover system integrations, programming, software, networks, connectivity to your internet service; as well as diagnosis, troubleshooting, monitoring, updates and maintenance. Additionally, our top two plans include scheduled site visits to clean, calibrate and update your system to be sure it’s running at peak performance.

Performance Plans

24/7/365 including Holidays!

  • Dedicated support team and phone access
  • Proactive remote system monitoring, reboots and updates
  • Reactive remote system support via phone, email and chat
  • On-site service hours Monday to Friday, 8am-5pm
  • Priority scheduling within 1-day
  • 1-hour remote response time
  • Monthly site visits for system health checks and maintenance
  • Complimentary equipment removal, repair, re-installation, loaners*
  • Elite member manufacturer product promotions
  • Lighting and shade scene reprogramming
  • Password management
  • Power management for surges and brown-outs
  • Internet and cable TV equipment troubleshooting
  • System calibration after ISP updates
  • ISP Concierge
  • Recorded surveillance video footage retrieval
  • Annual WiFi network scan
  • Streaming support
  • Parental controls
  • Transferable
  • Price on request

24/7/365 including Holidays!

  • Dedicated support team and phone access
  • Proactive remote system monitoring, reboots and updates
  • Reactive remote system support via phone, email and chat
  • On-site service hours Monday to Friday, 7am-4pm
  • Priority scheduling within 2-days
  • 3-hour remote response time
  • Annual site visit for system health checks and maintenance • Password management
  • Power management for surges and brown-outs
  • Internet and cable TV equipment troubleshooting
  • System calibration after ISP updates
  • Recorded surveillance video footage retrieval
  • Annual WiFi network scan
  • Streaming support
  • Parental controls
  • Transferable
  • $129/month

24/7/365 including Holidays!

  • Reactive remote system support via phone, email and chat • On-site service hours Monday to Friday, 8am-4pm
  • Priority scheduling within 3-days
  • Same day remote response time
  • Internet and cable TV equipment troubleshooting • Streaming support
  • Parental controls
  • Transferable
  • $59/month

Security Plans

    24/7/365 Internet + cellular monitoring to call police, medical and/or fire from alarm events

    • Low battery reports

    • Active weather report

    • Surveillance cloud storage for access upto six cameras

    • Control of Automation devices such as door locks, lighting control, HVAC control and garage doors

    • Mobile app that will allow access to the system to view events and control arming and disarming of the system

    • Mobile app access and control to Automation devices

    • Mobile app allows user to view cameras, camera events and have two-way communication with doorbell cameras

    • Certificate of installation for homeowners discount • $60 a month with a one-year contract

    24/7/365 Internet + cellular monitoring to call police, medical and/or fire from alarm events

    • Low battery reports

    • Active weather report

    • Surveillance cloud storage for access upto six cameras

    • Mobile app that will allow access to the system to view events and control arming and disarming of the system

    • Mobile app allows user to view cameras, camera events and have two-way communication with doorbell cameras

    • Certificate of installation for homeowners discount

    • $50 a month with a one-year contract

    Standard

    24/7/365 Internet + cellular monitoring to call police, medical and/or fire from alarm events • Low battery and Active weather reports

    • Certificate of installation for homeowners discount

    • $30 a month with a one-year contract

    Plus

    • All of the above plus a Mobile app that will allow access to the system to view events and control arming and disarming of the system.

    • $38 a month with a one-year contract